Training
All SAP roles
SAP Super User Trainer
SAP Super User Trainers help employers build confident internal support networks before SAP go-live. They bring practical training experience across super user coaching, role-based learning, process walkthroughs, floorwalking, FAQs, simulations, issue handling, feedback capture and post-go-live reinforcement.
What does a SAP Super User Trainer do?
An SAP Super User Trainer trains and coaches nominated super users so they can support colleagues, answer process questions and reinforce correct SAP ways of working before and after go-live.
The role is commonly used across SAP S/4HANA, ECC, RISE with SAP, rollout and transformation programmes where employers need strong business-side support, quicker adoption, fewer avoidable tickets and more confidence across affected teams.
When businesses hire SAP Super User Trainers
- Training super users across SAP implementation, migration, rollout or optimisation programmes
- Preparing super users to support new SAP processes, Fiori apps, transactions, workflows, reports and role-based tasks
- Creating or adapting coaching materials, quick reference guides, FAQs, simulations and support notes
- Supporting floorwalking, learner clinics, hypercare, feedback capture and post-go-live reinforcement
- Adding super user training support to SAP S/4HANA transformation, ECC change, RISE with SAP or BAU adoption activity
Typical responsibilities
- Deliver SAP training and coaching sessions for super users, change champions and business support networks
- Prepare role-based materials, process walkthroughs, exercises, quick reference guides, FAQs and learner support notes
- Work with training leads, change managers, process owners, functional consultants and implementation partners
- Support SAP S/4HANA, ECC, SAP Fiori, SAP Enable Now and module-specific training activity where relevant
- Coach super users on how to answer common questions, escalate issues, collect feedback and reinforce correct process use
- Assist with training schedules, attendance tracking, floorwalking plans, hypercare support and adoption feedback
- Help business teams build internal confidence and reduce reliance on project teams after go-live
Key skills to look for
- SAP super user training experience
- Strong understanding of role-based SAP learning, business process training and user adoption
- Knowledge of coaching, floorwalking, quick reference guides, simulations, feedback capture and learner support
- Experience with SAP S/4HANA, ECC, Fiori, SAP Enable Now or specific SAP modules where relevant
- Ability to work with super users, business users, process owners, change teams and functional consultants
- Clear judgement on learner confidence, support readiness, adoption risk and practical delivery